Subscribe Twitter

Monday, May 07, 2007

We're Not Here, Don't Leave a Message

Our company will be launching our Support Plus Service very soon which will enable clients to call for support even after office hours. All remote offices have been issued a digital phone, and numbers have been distributed to major clients.

Now, I am being requested by my boss to compose the standard message when calls are diverted to the voicemail box.

So here's what I think would be best:

"You have reached (our company's name) Support Plus Service. We are sorry we cannot take your call at the moment. Our office hours are from 9am until 5pm Mondays thru Fridays. Be considerate not to call us after these hours and also on holidays. If you have any urgent concerns, please call (the boss' mobile number). If unanswered , please call this number (another boss' home number), but remember not to leave a message to Tommy (the toddler son). If these instructions are too complicated, you may just leave a message after the tone and we'll return your call as soon as we remember to retrieve your voice message. Thank you."



Post a Comment

Related Posts with Thumbnails